Welcome to Parampara.co - an Online marketplace, which is operated by SoBo Community AS ("SCA") located at Tors gate 1B, 0260 Oslo, Norway. For these terms and conditions, SCA is also referred to as "we" or "us". The following terms and conditions (the "Terms and Conditions"), govern your access to and use of Parampara online marketplace, including any content, functionality, products and services offered on or through Parampara.co (the "Website").
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email, or by telephone. By accessing, browsing, and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the "Platform") and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content, and infrastructure of these pages and the online reservation service (including the facilitation of payment service) provided by us on these pages and through the website are owned, operated, and provided by SoBo Community AS and are provided for your personal, non-commercial (B2C) use only, subject to the terms and conditions set out below. The relationship that we have with the “Retailer” are governed by separate terms and conditions which govern the (B2B) commercial relationship we have with each of these Retailers. Each Retailer acts in a professional manner vis-à-vis Parampara.co when making its product and/or service available on or through Parampara.co (both for its business-to-business ("B2B") and/or business-to-consumer ("B2C") relationship). Note that Retailer may have, declare applicable, and/or require (acceptance of) – in addition to the policies and fine print as disclosed on the website, their own (delivery/shipping/carriage/usage) terms and conditions and house rules for the use, access, and delivery of the products (which may include certain disclaimers and limitations of liability).
"Parampara.co," "us," "we," or "our" means SoBo Community AS., a limited liability company incorporated under
the laws of the Norway, and having its registered address at Tors gate 1B, 0260 Oslo, Norway. "Platform" means
the (mobile) website and app on which the Purchase Service is made available owned, controlled, managed,
maintained, and/or hosted by Parampara. "Purchase" means the various different secondhand products that can be
ordered, acquired, purchased, bought, paid, rented, provided, reserved, combined, or consummated by you from
"Retailer" means the professional provider of fashion clothing and accessories and any other fashion or related product or service as from time to time available for Purchase reservations on the Platform (whether B2B or B2C).
"Purchase service" means the online purchase, order, (facilitated) payment, or reservation service as offered or enabled by Parampara.co in respect to various products and services as from time to time made available by Retailers on the Platform.
"Purchase reservation" means the order, purchase, payment, booking, or reservation of a purchase.
Through the Platform, we SoBo Community AS and its affiliate (distribution) partners) provide an online
platform through which Retailers—in their professional conduct of business (i.e. B2C or B2B)—can advertise,
market, sell, promote, and/or offer (as applicable) their products and service for order, purchase,
reservation, hire, and through which relevant visitors of the Platform can discover, search, and make an order,
reservation, purchase, or payment (i.e. the Purchase Service). By using or utilizing the Purchase Service
(e.g. by making a Purchase Reservation through the Purchase Service), you enter into a direct (legally binding)
contractual relationship with the Retailer with which you make a reservation or purchase a product or service
(as applicable). From the point at which you make your Purchase Reservation, we act solely as an intermediary
between you and the Retailers, transmitting the relevant details of your Purchase Reservation to the relevant
Retailer(s) and sending you a confirmation email for and on behalf of the Retailer. Parampara.co does not
(re)sell, rent out or offer any product or service our self.
When rendering our Purchase Service, the information that we disclose is based on the information provided to us by Retailers. As such, the Retailers that market and promote their Products on the Platform are given access to our systems through which they are fully responsible for updating all rates/fees/prices, availability, conditions, and other relevant information which is displayed on our Platform. Although we will use reasonable skill and care in performing our Purchase Service, we will not verify if, and cannot guarantee that all information is accurate, complete, or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade, or maintenance of our Platform or otherwise), inaccurate, misleading, or untrue information or non-delivery of information. Each Retailer remains responsible at all times for the accuracy, completeness, and correctness of the (descriptive) information (including the rates/fees/prices, policies and conditions, and availability) displayed on our Platform. Our Platform does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification, or (star) rating of any Retailer (or its facilities, venue, vehicles, (main or ancillary) products or services) made available.
Our Purchase Service is made available for personal and non-commercial use only. Therefore, you are not allowed to resell, deep link, use, copy, monitor (e.g. spider, scrape), display, download, or reproduce any content or information, software, reservations, tickets, products, or services available on our Platform for any commercial or competitive activity or purpose.
The prices as offered by the Retailers on our Platform are highly competitive. All prices for an item shown on
Parampara always includes local VAT for the store selling that particular item and all other taxes (subject to
change of such taxes) and fees, unless stated differently on our Platform or the confirmation email.. If you
are picking up an item in the store then the price shown is the final price.If you are ordering an item from an
EU based store and getting it delivered to an address outside EU or if you are buying from a store located
outside EU and getting it delivered to an address within EU. Depending on the type of item, you will have to
pay additional customs, local VAT and a handling fee directly to the company or post office delivering your
item. We encourage the customer to use https://www.simplyduty.com/#calc to find out the amount.
The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.
Obvious errors and mistakes (including misprints) are not binding.
All special offers and promotions are marked as such. If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes.
Parampara.co respects your privacy. Please take a look at our Privacy and Cookies Policy for further information.
Unless indicated otherwise, our service is free of charge for consumers because, unlike many other parties, we
will not charge you for our Purchase Service or add any additional (reservation) fees to the rate. You will pay
the Retailer the relevant amount as indicated in the Purchase Reservation (plus—insofar not included in the
price—relevant applicable taxes, levies, and fees (if applicable)).
Retailers pay a commission (being a small percentage of the product price) to Parampara.co after the end user has consummated the service or product of the Retailer (e.g. after the consumer has received the product).
Only Retailers which have a commercial relationship with Parampara.co (through an agreement) will be made available on Platform (for their B2B and/or B2C promotion of their product). Parampara.co is not an open platform (like Amazon or eBay) where end users can make their product available (no C2C platform); Parampara.co does not allow non-professional parties to offer or sell their products on or through Parampara.co.
If applicable and available, certain Retailers offer the opportunity for Purchase Reservations to be paid
(wholly or partly and as required under the payment policy of the Retailer) to the Retailer during the Purchase
Reservation process, by means of secure online payment (all to the extent offered and supported by your bank).
For certain products and services, Parampara.co facilitates (through third party payment processors) the
payment of the relevant product or service (i.e. the payment facilitation service) for and on behalf of the
Retailer (Parampara.co never acts nor operates as the merchant of record). Payment is safely processed from
your credit/debit card or bank account to the bank account of the Retailer through a third party payment
You will not hold Parampara.co liable or responsible for any (authorized, (allegedly) unauthorized or wrong) charge by the Retailer and not (re)claim any amount for any valid or authorized charge by the Retailer (including for pre-paid rates, no-show, and chargeable cancellation) of your credit card.
In the event of credit card fraud or unauthorized use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible (usually set at EUR 50 (or the equivalent in your local currency)). In the event that your credit card company or bank charges the deductible from you because of unauthorized transactions resulting from a reservation made on our Platform, we will pay you this deductible, up to an aggregate amount of EUR 50 (or the equivalent in your local currency). In order to indemnify you, make sure that you report this fraud to your credit card provider (in accordance with its reporting rules and procedures) and contact us immediately by email (firstname.lastname@example.org). State "credit card fraud" in the subject line of your email and provide us with evidence of the charged deductible (e.g. policy of the credit card company). This indemnification only applies to credit card reservations made using Parampara.co's secure server and the unauthorized use of your credit card resulted through our default or negligence and through no fault of your own while using the secure server.
By making a Purchase Reservation with a Retailer, you accept and agree to the relevant cancellation and no-show
policy of that Retailer, and to any additional (delivery) terms and conditions of the Retailer that may apply
to your Purchase (including the fine print of the Retailer made available on our Platform and the relevant
house rules of the Retailer), including for services rendered and/or products offered by the Retailer.
The relevant (delivery/purchase/use/carrier) terms and conditions of an Retailer can be obtained with the
relevant Retailer. The general cancellation and no-show policy of each Retailer is made available on our
Platform on the Retailer information pages, during the reservation procedure and in the confirmation email
or ticket (if applicable).
If you want to review, adjust, or cancel your Purchase Reservation, revert to the confirmation email and follow the instructions therein. Note that you may be charged for your cancellation in accordance with the Retailer's cancellation policy. We recommend that you read the cancellation, (pre)payment and no-show policy of the Retailer carefully prior to making your reservation, and remember to make further payments on time as may be required for the relevant reservation.
Parampara.co disclaims any liability or responsibility for any communication by or with the Retailer on or
through its platform. You cannot derive any rights from any request to, or communication with the Retailer or
(any form of) acknowledgement of receipt of any communication or request. Parampara.co cannot guarantee that
any request or communication will be (duly and timely) received/read by, complied with, executed, or accepted
by the Retailer.
In order to duly complete and secure your Purchase Reservation, you need to use your correct email address and shipping address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address, shipping address or inaccurate or wrong (mobile) phone number or credit card number.
Any claim or complaint against Parampara.co or in respect to the Purchase Service must be promptly submitted, but in any event within 30 days after the scheduled day of purchase of the product or service (e.g. check out date). Any claim or complaint that is submitted after the 30 days period may be rejected, and the claimant will forfeit the right to any (damage or cost) compensation.
We recommend notifying us first about any complaints by contacting our Customer Service using the email email@example.com. If this doesn't resolve your complaint, you can upload your complaint through https://www.forbrukerradet.no/ a member of The European Consumer centres network (ECC-Net).
Only customers who have purchased through Parampara will be invited by Parampara.co to comment on their purchase and to provide a score for certain aspects of their purchase and retailer. Parampara.co does not compensate or otherwise reward a customer for completing a review. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations, or incentives whatsoever. Parampara.co will not accept reviews which include:
Profanity, sexually explicit, hate speech, discriminatory, threats, violence
Mention of full names, personal attack towards the staff
Promoting illegal activities (e.g. drugs, prostitution)
Sites, emails, and addresses, phone numbers, cc details
Politically sensitive comments
Parampara.co and the Retailer are each entitled to terminate their relationship for whatever reason (including in the event of breach of contract or (filing for) bankruptcy) with due observance of the relevant notice period as agreed between both parties.
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we will
only be liable for direct damages actually suffered, paid, or incurred by you due to an attributable
shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of
your reservation as set out in the Purchase Reservation confirmation email (whether for one event or series of
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents, or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents will be liable for (i) any punitive, special, indirect, or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability, and ratings) of the Retailer as made available on our Platform, (iii) the services rendered or the products offered by the Retailer or other business partners, (iv) any (direct, indirect, consequential, or punitive) damages, losses, or costs suffered, incurred, or paid by you, pursuant to, arising out of or in connection with the use, inability to use, or delay of our Platform, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential, or punitive) damages, losses, or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the Retailer or any of our other business partners (including any of their employees, directors, officers, agents, representatives, subcontractors, or affiliated companies) whose products or service are (directly or indirectly) made available, offered, or promoted on or through the Platform, including any (partial) cancellation, overbooking, strike, force majeure, or any other event beyond our control.
Parampara.co is not responsible (and disclaims any liability) for the use, validity, quality, suitability, fitness, and due disclosure of the Purchase and makes no representations, warranties, or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement, or fitness for a particular purpose. You acknowledge and agree that the relevant Retailer is solely responsible and assumes all responsibility and liability in respect of the Purchase (including any warranties and representations made by the Retailer). Parampara.co is not a (re)seller of the purchase. Complaints or claims in respect of the Purchase (including related to the offered (special/promotion) price, policy or specific requests made by Customers) are to be dealt with by the Retailer. Parampara.co is not responsible for and disclaims any liability in respect of such complaints, claims, and (product) liabilities.
Whether or not the Retailer has charged you for your purchase, or if we are facilitating the payment of the (purchase) price or fee, you agree and acknowledge that the Retailer is at all times responsible for the collection, withholding, remittance, and payment of the applicable taxes due on the total amount of the (purchase) price or fee to the relevant tax authorities. Parampara.co is not liable or responsible for the remittance, collection, withholding, or payment of the relevant taxes due on the (purchase) price or fee to the relevant tax authorities. Parampara.co does not act as the merchant of record for any product or service made available on the Platform.
By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that Parampara.co may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as Parampara.co at its discretion sees fit. You are granting Parampara.co a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as Parampara.co at its discretion sees fit. By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, property owners) due to Parampara.co publishing and using these photos/images. Parampara.co does not own or endorse the photos/images that are uploaded. The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of Parampara.co. Parampara.co disclaims all responsibility and liability for the pictures posted. The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by Parampara.co at any time and without prior notice.
Unless stated otherwise, the software required for our services or available at or used by our Platform and the
intellectual property rights (including the copyrights) of the contents and information of and material on our
Platform are owned by SoBo Community AS, its Retailers or providers.
Parampara.co exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the Platform on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the Platform or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to Parampara.co. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).
These terms and conditions and the provision of our services shall be governed by and construed in accordance
with Norwegian law. Notwithstanding the foregoing choice of law, a natural person using any of our services for
a purpose which can be regarded as being outside their trade or profession (hereafter also referred to as
"consumer") can rely on the mandatory provisions of the law of the country where they have their habitual
residence (i.e. provisions that, in accordance with the choice-of-law rules of the said country, must apply
regardless of this choice-of-law clause; hereafter: "Mandatory Provisions"). Any dispute arising out of these
general terms and conditions and our services shall exclusively be submitted to the competent courts in Oslo,
the Netherlands. Notwithstanding the foregoing jurisdiction clause, a consumer may also bring proceedings in
respect of enforcement of relevant applicable Mandatory Provisions in the courts of the country in which they
are domiciled, and proceedings against a consumer may be brought only in the courts of the country in which
they are domiciled. For consumers (in the European Economic Area): We advise you to first notify us of any
complaints by contacting our Customer Service. If this does not resolve your complaint, you can upload your
complaint via the European Commission's ODR platform. This platform for online dispute resolution can be found
The original UK English version of these Terms and Conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the UK English version and any other language version of these terms and conditions, the UK English language version to the extent permitted by law shall apply, prevail and be conclusive. The UK English version is available on our Platform (by selecting "English (UK)" language) or shall be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
The Purchase Service is rendered by SoBo Community AS, which is a private limited liability company, incorporated under the laws of the Norway and having its offices at Tors gate 1B, 0260 Oslo, Norway and registered with the trade register of the Chamber of Commerce in Oslo under registration number 917 258 686. Our VAT registration number is NO 917 258 686.
You may contact SCA about any problems, questions or comments regarding the Website at firstname.lastname@example.org
Thank you for visiting the Website.